When asked what’s the very best ERP System in Malaysia, experts respond with a list of six alternatives that serve various organizations in various ways. The top 3 systems are Retail Management Software, Internet Solutions for Retail, and Customer Relationship Management Software. Of these, the first two applications systems are more common in the retail sector while the third platform, CRM, is more prevalent in the financial or business-to-business sector. The lack of a standard ERP methodology in Malaysia has made an IT landscape that looks much like a jigsaw puzzle where each piece is needed but none are present. This leads to the following challenges.
Organizations have different needs when it comes to ERP implementations. Retailers, for example, may look for ERP solutions which will automate order fulfillment, reduce inventory, provide data analysis, supply real-time monitoring, and integrate with customer and employee databases. Web-based solutions would enable e-commerce sites to update product data in real time and do stock. Web-based applications may also be used to keep tabs on vendors, negotiate contract terms, and manage internal resources. The listing for Web-based ERP applications goes on, but the point is that it is imperative for any ERP system to address the needs of different businesses. The problem lies in choosing the right ERP system that would fit each organization’s unique needs.
Another major challenge is the lack of inter-function communication and transparency in ERP software. Most companies, for example, fail to fully understand the nuances of integration with existing systems and find it difficult to ascertain which systems must be implemented first and that can be phased out. There’s also the issue of integrating ERP modules with applications that have already been deployed. In most cases, companies need the support of consultants to make ERP integration tasks easier and more compact.
Another limitation for ERP implementation in Malaysia is its price. Bigger companies would surely have the ability to afford ERP software as its licensing costs are already within reach of most businesses. However, small and medium-sized companies would find it hard to purchase, install and integrate ERP software because of its steep price tags. Additionally, maintaining an ERP system would demand a lot of resources, which could seriously dent into the company’s capital.
Regardless of these limitations, some companies have managed to design robust ERP systems which feature all the functions required for a robust ERP system. Cogentrix, for example, is one such ERP solution. This company designs and implements customized ERP systems that address the special needs of companies. To be exact, Cogentrix has more than two hundred components that can be mixed and matched to create unique scenarios for companies. Each scenario represents a normal business process that would need to be implemented in order to provide customers with the most up-to-date and accurate outcomes. A normal Cogentrix ERP module would consist of Customer Management, Supply Chain Decision Support, and other modules that would complement and improve upon each other.
Small and medium-sized companies cannot afford to be complacent when it comes to ERP systems. Even if their budget isn’t that high, they ought to still invest in a fantastic ERP system. The reason behind this is the fact that ERP systems are designed to facilitate and streamline processes, which would in return translate to enhanced customer service, productivity and profitability. To make certain that ERP systems work for a company, it is important that you have a thorough evaluation and analysis done on a regular basis. This way, businesses can ensure that their ERP systems have been modified and updated to suit the changing market trends and requirements. In this manner, companies can be assured that their ERP system works well and will continue to serve the purpose for which it was created.
Another way to make certain that you get a top-notch ERP system is by employing only the best ERP consultants and technicians. There are many firms that claim to provide ERP systems and though they may be experts in the industry, it would still be sensible to look at the quality of the services and the results they’ve produced for previous clients. You may want to consider referrals from companies or clients that have used the services of these consultants or technicians before making your final choice. Also, you could always do more research about the business, its history, technology and how it caters to your business’ unique needs and requirements. By doing so, you can be sure that your company will find the most out of your ERP system.
All in all, picking a top up system would require you to do a lot of homework. Researching on the various ERP systems available now and the details about their features, modules and function would be very helpful in choosing the right one. With the information that you gathered, you can then assess your requirements and identify which one is ideal for your company.